Privacy Policy

Who we are

Our website address is:

What personal data we collect and why we collect it

Contact forms

If you contact us using our contact form, we will only use your data to deal with your specific enquiry, after which time your details are deleted. We do not share personal data with any third parties.


Our site uses the built-in Stats (analytics) which are part of our website account. WordPress Stats tracks and retains the following information about our site’s visitors:

  • post and page views
  • video plays
  • outbound link clicks
  • referring URLs and search engine terms
  • country

As part of collating the above information, Stats uses data like IP address, user ID (if logged in), username (if logged in), user agent, visiting URL, referring URL, timestamp of event, browser language, and country code. However, none of this information is available to us as site owners. For example, as site owner we can see that a specific post has 285 views, but we cannot see which specific users/accounts viewed that post. Furthermore, the Stats logs, in which this information is stored, are only retained for 28 days.

We use this information to help us understand how our site is being used in order to improve the service we offer.


Cookies are small pieces of data, stored in text files, that are stored on your computer or other device when websites are loaded in a browser. They are widely used to “remember” you and your preferences, either for a single visit (through a “session cookie”) or for multiple repeat visits (using a “persistent cookie”). They ensure a consistent and efficient experience for visitors, and perform essential functions such as allowing users to register and remain logged in. Cookies may be set by the site that you are visiting (known as “first party cookies”), or by third parties, such as those who serve content or provide advertising or analytics services on the website (“third party cookies”).

Both websites and HTML emails may also contain other tracking technologies such as “web beacons” or “pixels.” These are typically small transparent images that provide us with statistics, for similar purposes as cookies. They are often used in conjunction with cookies, though they are not stored on your computer in the same way. As a result, if you disable cookies, web beacons may still load, but their functionality will be restricted.

Full information about how may use cookies is found here.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Protecting your Information

As the St Giles’ Centre provides only free services and sells no products directly, there is no secure server connection other than standard firewalls and anti-virus software to protect our computer systems. Therefore, the St Giles’ Centre cannot and does not guarantee and does not accept liability for unintentional disclosure.

Your contact information

If you have any privacy-specific concerns, please contact the St Giles’ Centre through the contact details provided on the website’s ‘contact page’.

Additional information

We include feedback surveys on our website and also research surveys. We use, which is GDPR compliant. We also use the Welsh Government Hwb survey tools. Each survey includes further information about your privacy.

English (UK)